Professional knowledge
At the level of understanding:
1. Patterns of economic processes.
2. Company organisation and formation.
3. Key elements of an organisation.
4. Management theories and basic principles.
5. Fundamentals of project development and management.
6. HR management.
7. Interaction theories.
8. Theories of motivation.
9. Corporate social responsibility.
10. Principles of preparing presentations.
11. Economic regularities.
12. Knowledge of creating social dialogue.
13. Basic principles of business accounting.
14. Resource and financial analysis.
15. Statistical analysis methods in economics.
16. Specific economic sectors.
17. Basic principles of sociology.
18. Social research methods for collecting and aggregating data.
19. Selecting and structuring information.
20. Understanding the importance of accurate data in the work of an organisation.
21. Principles of document production and management.
22. Operational risks of an organisation.
23. Methods for analysing business performance.
24. Organisation and product life cycle.
25. Basic principles of procurement.
26. Basic principles of promotion.
27. Basic accounting principles.
28. Basic principles of the business environment.
29. Decision-making methods.
30. Methods for analysing and assessing competitiveness.
At the level of use:
1. Organisation of activity.
2. Self-organisation at work.
3. Work organisation.
4. Working in a team.
5. Skills for creating presentation materials.
6. Presentation skills and reasoning.
7. Business communication and intercultural communication.
8. Methods for analysing an organisation’s business and financial performance.
9. Methods for analysing market trends and analysis of indicators.
10. Use of information and communication technologies.
11. Processing and analyzing information, as appropriate to the task.
12. Skills in preparing reports and statements.
13. Applying statistical methods.
14. Risks and objective indicators of an organisation’s performance.
15. Methods for measuring effectiveness.
16. Methods for continuous improvement of an organisation.
17. Basic principles of marketing.
18. Methods for promoting products in the market.
19. Attracting resources.
20. Basic principles of logistics.
21. Business communication.
22. Time management.
23. Methods for assessing the market situation.
General knowledge
At the level of understanding:
1. Verbal and non-verbal communication.
2. Regulatory acts regulating a field.
3. Positive communication techniques.
4. Understanding of laws and regulations and their application.
5. Mathematical analysis methods.
6. Basic principles of statistics.
7. Principles of ICT (storage media, information systems and equipment) application.
8. ICT and data security.
9. Protection of commercial information and personal data.
10. Principles of paperless document circulation.
11. Research milestones.
12. Basic principles of statistics.
13. Planning and decision-making.
At the level of use:
1. Self-assessment mechanisms.
2. Planning one’s studies, career and work. Competence training.
3. Wide and relevant vocabulary.
4. Professional terminology.
5. Language culture (including language styles).
6. Regulatory enactments on labour law, labour protection, environmental safety, civil protection and fire safety.
7. Legal relationship between employer and employee.
8. Conflicts, their causes and how to resolve them.
9. Professional ethics.
10. Basic principles of quality management.
11. Drafting documents in accordance with the task.
12. Electronic circulation of documents and signing of documents with a valid electronic signature.
13. Work with office equipment and information systems.
14. Protection of ICT, equipment and information.
15. Research methods.

Professional skills and attitudes:
1. Know the principles of an organisation.
2. Participate in the planning of work of an organisation and unit.
3. Organise work as planned.
4. Participate in rational and effective decision-making.
5. Coordinate activities as planned.
6. Cooperate with other staff.
7. Coordinate the work of a team.
8. Motivate other staff.
9. Prepare information and presentation materials.
10. Present information to an audience.
11. Listen to the client’s needs and wishes.
12. Organise high-quality, client-oriented service delivery.
13. Perform data processing.
14. Compile and analyse economic and financial performance indicators.
15. Listen to the client’s needs and wishes.
16. Organise high-quality, client-oriented service delivery.
17. Prepare reports and accounts.
18. Argue and justify own views.
19. Identify issues where unpredictable changes are likely.
20. Identify deviations from the plan.
21. Calculate an organisation’s performance.
22. Explain an organisation’s performance.
23. Identify issues where improvement is needed and/or possible.
24. Make proposals to improve an organisation’s performance.
25. Organise and evaluate supplies.
26. Evaluate the impact of supplies on an organisation’s performance.
27. Analyse and implement measures to encourage product promotion.
28. Contribute to creative solutions.
29. Collect information on stock, use and consumption of goods.
30. Analyse stock information.
31. Organise the provision of high-quality, client-oriented services of an organisation.
32. Establish and coordinate effective communication with clients and cooperation partners.
33. Organise day-to-day cooperation with clients and cooperation partners.
34. Organise the efficient running of operational work processes.
35. Choose appropriate pricing methods.
36. Understand the mechanisms of market competition and pricing policy.
General skills and attitudes:
1. Use language in oral and written communication, observing literary norms and professional terminology.
2. Logically discuss and argue one’s point of view, ensuring that information is correct, comprehensible and in accordance with the norms of literary language.
3. Use at least one foreign language in oral and written communication.
4. Independently develop knowledge of a foreign language(s).
5. Comply with legal requirements on labour law, labour protection, environmental safety, civil protection and fire safety.
6. Act in accordance with the requirements of the relevant laws and regulations (including labour law, labour protection, environmental safety, civil protection and fire safety).
7. Act responsibly in crisis situations.
8. Know the norms and rules of professional ethics.
9. Adhere to the norms and rules of professional ethics.
10. Perform the calculations necessary to carry out the work.
11. Be aware of connections when performing work tasks.
12. Choose the best ICT solution for the task.
13. Independently prepare information and documents.
14. Use research methods in professional activities.
15. Participate in research activities.
16. Adequately assess one’s professional experience and level of professional competence.
17. Plan own professional development and career opportunities

Professional competences
1. Ability to participate in the planning processes of an organisation and its units.
2. Ability to participate in an organisation’s planning processes and make decisions.
3. Ability to coordinate the work of an organisation and work with others.
4. Ability to participate in the organisation processes of staff’s work.
5. Ability to prepare and present the results of an organisation’s activities.
6. Ability to represent an organisation in transactions and organise service delivery.
7. Ability to compile and prepare figures on economic and financial performance.
8. Ability to adapt the product range to client needs and expectations.
9. Ability to prepare, reason and justify reports and accounts within the scope of one’s responsibilities.
10. Ability to contribute to the identification of unpredictable changes and operational problems in an organisation.
11. Ability to calculate and explain an organisation’s performance.
12. Ability to contribute to the continuous improvement of an organisation and make suggestions for improving performance.
13. Ability to analyse the quantity, quality and impact of supplies on an organisation’s performance.
14. Ability to implement product promotion incentives and generate creative solutions.
15. Ability to analyse and ensure the rational use of stocks and resources.
16. Ability to conduct day-to-day business based on effective communication with clients and cooperation partners.
17. Ability to carry out operational work processes in liaison with clients and cooperation partners.
18. Ability to apply pricing techniques in the context of market competition mechanisms and pricing policies.
General competences
1. Ability to communicate using professional terminology in the national language and in at least one foreign language.
2. Ability to comply with and cooperate in the application of the relevant laws and regulations and to deal with crisis situations.
3. Ability to comply with an organisation’s internal rules and ethics.
4. Ability to apply mathematical and technological thinking in the execution of work, recognising connections.
5. Ability to use ICT and equipment, work in an e-environment, ensure the protection of business and personal data.
6. Ability to engage in and apply research methods to processes in the field of professional activity.
7. Ability to plan independently and develop one’s professional qualifications.