European Qualifications Framework (EQF) has 8 levels (1 – the lowest, 8 – the highest).
Levels reflect the complexity level of acquired knowledge, skills and competences (learning outcomes).
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Information about the Latvian qualifications referenced to Latvian qualifications framework (LQF)
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Professional knowledge
At the comprehension level:
1. Acceptance of goods based on their quantity and quality.
2. Rules for the storage of goods.
3. Merchandising.
4. Basic principles of storing goods.
5. Organisation of own work.
6. Rules for the storage and sales of goods.
7. Basic principles of quality management.
8. Characteristics of goods.
9. Organisation of processes within the company.
10. Sanitary and hygiene requirements for trading companies.
11. Sanitary and hygiene requirements for trading companies.
12. Assortment.
At the application level:
1. Visual conformity of goods with the best practice of sales.
2. Organisation of own work.
3. Monitoring of the expiry dates and quality of goods.
4. Conformity criteria for goods to be sold.
5. Organisation of own work.
6. Requirements for organising the workplace.
7. Requirements for working with the necessary appliances.
8. Hygiene standards for premises and equipment.
9. Personal hygiene.
10. Layout of the point of sale.
General knowledge
At the comprehension level:
1. Verbal and non-verbal communication.
2. Laws and regulations governing the specific field.
3. Positive communication techniques.
4. Understanding of laws and regulations and their application.
5. Basic principles of the operation of information and communication technologies and equipment.
6. Planning and adoption of decisions.
At the application level:
1. Extensive and appropriate vocabulary.
2. Professional terminology. Language culture.
3. Laws and regulations in the field of labour law, labour protection, environmental protection, and civil defence.
4. Legal relationship of the employer and employee.
5. Professional ethics.
6. Self-organisation in the work process.
7. Work in a team.
8. Protection of information and communication
9. technologies and equipment.
10. Self-assessment mechanisms.
11. Planning of education, career, and progress of work.
12. Time planning.
Professional skills and attitudes
1. To monitor the conformity of products with requirements.
2. To be well-versed in the rules for the storage of goods.
3. To be familiar with the principles moving and arranging the goods at the point of sale.
4. To know the product expiry dates.
5. To be well-versed in the requirements for the quality of goods.
6. To monitor the conformity of products with requirements for sales.
7. To be familiar with the requirements for preparing the workplace and keeping it in order. To master and select equipment required for work.
8. To be well-versed in the hygiene standards for premises and equipment.
9. To be familiar with the personal hygiene requirements.
10. To be familiar with the assortment and arrangement of goods.
General skills and attitudes
1. To use a language in communication in oral and written form.
2. To comply with and act in accordance with the requirements of laws and regulations.
3. To observe the norms and rules of professional ethics.
4. To use the necessary information and communication technology solution to perform a task.
5. To adequately assess own professional experience and the level of professional competence.
6. To plan the development of own professional competences and growth opportunities.
Professional competences
1. Ability to visually assess the goods.
2. Ability to perform the assigned duties in accordance with the rules for the storage of goods.
3. Ability to perform the assigned duties in delivering and arranging products at the point of sale.
4. Ability to perform the assigned duties in monitoring the expiry dates of goods.
5. Ability to perform the assigned duties in controlling the quality of goods.
6. Ability to perform the assigned duties in replacing goods that are not suitable for selling
7. with other suitable goods.
8. Ability to prepare own workplace for work.
9. Ability to prepare the necessary appliances for work. Ability to maintain own workplace in order.
10. Ability to comply with hygiene standards for premises and trading equipment.
11. Ability to maintain personal hygiene.
12. Ability to independently navigate the point of sale and the arrangement of goods.
General competences
1. Ability to engage in logical discussions, provide well-reasoned arguments for own opinion obtain the necessary information for communication, and ensure the provision of correct and understandable information in conformity with the literary language norms.
2. Ability to perform the work task in conformity with the labour protection, environmental protection, and civil defence requirements specified by law.
3. Ability to observe the norms and rules of professional ethics.
4. Ability to use information and communication technologies and equipment to perform a work duty.
5. Ability to adequately assess and purposefully enhance own professional qualification throughout one’s lifetime.
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Business and administration (041)
Detailed field: (ISCED 2013)Wholesale and retail sales (0416)
EducationBasic education
Qualification typeVocational
Full or partialFull qualification
Link to the descriptions of the Sector Qualifications Structure levels
Other information
Active qualification
Last changes: 22.10.2024
Posted: 21.11.2019